Contact information
Contact Dory's 💙
We'd love to hear from you!
Whether you have a question about one of our wax melts, need help with an order, or simply want to get in touch, we're always happy to help.
📩 Get in Touch
Email: dory-melts@outlook.com
For questions about an existing order, please include your order number so we can help you as quickly as possible.
🛍️ Customer Enquiries
If you have a question about:
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Your order
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Delivery or tracking
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Returns or refunds
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Our fragrances
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Wax melt care and usage
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A damaged or incorrect item
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Wholesale or business enquiries
Please send us an email and we'll get back to you as soon as possible.
⏰ Response Times
We aim to respond to all enquiries within [24–48 hours], Monday to Friday.
Please bear in mind that Dory's is a small handmade business, so response times may occasionally be a little longer during busy periods.
📱 Follow Dory's
Come and follow us on social media for new fragrance launches, special offers, behind-the-scenes content and more!
Instagram: dory_meltsscents
💙 A Little Thank You
Thank you for supporting Dory's — every order means so much to our small business.
We hope you love your melts as much as we love making them!
Dory's — handmade with love, one melt at a time. ✨